Frequently asked questions
What are your hours of operation?
Monday thru Thursday: 8:30am - 6: 00 pm
If I elect to have my medications delivered, what are your delivery cutoffs?
Depending on your location, you may receive your medications next-day or same day. Please be keep in mind the cut-off of your delivery and speak with one of our representatives regarding options.
What areas do you ship to?
We are currently able to coordinate deliveries to: New York, New Jersey, Connecticut, Florida, and Pennsylvania.
How do I place an order?
You may call MedCal Pharmacy at 718-331-2200 and speak with our staff to arrange for the most convenient delivery options for you.
When should I dispose of my Sharps container?
When you notice your sharps being ¾ of the full capacity, you should dispose of your sharps container and ask the pharmacy for a new one.
How do I properly dispose of my used sharps container?
I don’t have a sharps container. How should I dispose of my used needles?
The requirements for a Sharps container include being puncture-resistant, tightly sealed, leak-proof, upright during use, and not see-through. If you don’t have an FDA-approved sharps container, alternatives include laundry or bleach containers. Sharps containers are complimentary and may be reordered with your next medication order.