Frequently asked questions


What are your hours of operation?

Monday thru Thursday: 8:30am - 6: 00 pm Fridays: 8:30 am - 6:00 pm (earlier on winter hours; an hour before Shabbat) Saturdays: CLOSED Sundays: 9:00 am- 5:00 pm ** Please note we will be closed in 2021 the following holidays: New Year's Day: January 1 Passover: March 28-29, April 4 Shavuot: May 17-18 Memorial Day: May 31 Independence Day: July 5 (Open July 4) Labor Day: September 6 Rosh Hashana: September 7-8 Yom Kippur: September 16 Sukkot: September 21-22, September 28 - 29 Thanksgiving: November 25 Christmas: December 24

If I elect to have my medications delivered, what are your delivery cutoffs?

Depending on your location, you may receive your medications next-day or same day. Please be keep in mind the cut-off of your delivery and speak with one of our representatives regarding options. Brooklyn: before 3pm Monroe, Monsey, Spring Valley: before 3pm Monday thru Thursday for Same-Day Deliveries Manhattan, Bronx, Queens, Long Island: before 1pm for same day Lakewood, Toms River, Jackson: before 12 pm Monday thru Thursday for Same-Day Deliveries Other areas: next-day delivery (call before closing time)

What areas do you ship to?

We are currently able to coordinate deliveries to: New York, New Jersey, Connecticut, Florida, and Pennsylvania.

How do I place an order?

You may call MedCal Pharmacy at 718-331-2200 and speak with our staff to arrange for the most convenient delivery options for you.

Sharps Disposal

When should I dispose of my Sharps container?

When you notice your sharps being ¾ of the full capacity, you should dispose of your sharps container and ask the pharmacy for a new one.

How do I properly dispose of my used sharps container?

Go to , enter your zip code, and find available drop-off locations for sharps container disposal

I don’t have a sharps container. How should I dispose of my used needles?

The requirements for a Sharps container include being puncture-resistant, tightly sealed, leak-proof, upright during use, and not see-through. If you don’t have an FDA-approved sharps container, alternatives include laundry or bleach containers. Sharps containers are complimentary and may be reordered with your next medication order.